System Plumbing FAQs
Who we are, how we quote, and the systems we look after. If it cannot wait, skip this and call 0412 808 356.
Who we are and how to reach us
A Perth team for plumbing, gasfitting and fire services — homes, commercial buildings and industrial sites. The slogan is Safe · Reliable · Professional. One point of contact for the property, rather than three contractors.
Perth metropolitan areas and surrounding suburbs. If you are not sure we cover you, include the suburb on the quote form or tell us on the phone and we will confirm.
The office is Monday to Friday, 7:00am to 5:00pm, for planned work, quotes and accounts. Emergencies are covered around the clock on the same number.
No. Office and emergency are both 0412 808 356. Call that number any time — including after hours and weekends.
We come to you across Perth Metro and surrounding areas. There is no customer portal. Call 0412 808 356 or email Admin@systemplumbingandgas.com.au, or send the quote form for planned work.
Master Plumbers WA, FPA Australia Bronze Member, and Waterwise.
What people ask first
Short answers on quotes, emergencies, gas, backflow and fire records.
Plumbing, hot water, gas fitting, backflow prevention and testing, fire services, blocked drains and 24/7 emergency call-outs — for residential, commercial and industrial properties across Perth.
Yes. For burst pipes, major leaks, blocked drains, gas issues and urgent fire work, call 0412 808 356 any time.
Yes. We quote wherever we can before work begins. Larger or more complex jobs get assessed first so the scope and price are clear. Use the quote form for planned work. Emergency visits make the property safe first, then we talk cost.
Yes. Residential, commercial and industrial — plumbing, gas and fire — for houses, multi-res, offices, plant rooms and industrial sites.
Yes. Gas appliance connections and repairs, hot water install and replacement, and blocked drain clearing are all part of the day-to-day work. Send the form or call if it is urgent.
Testable devices generally need to be tested every twelve months. If you are unsure when yours was last done, send the address through and we will help sort out where it stands.
Yes. Gasfitting in WA has to be carried out by a licensed gasfitter, and all of our gas work is.
Yes. You get records of the work carried out so you can demonstrate the system has been maintained when an insurer, auditor or fire authority asks.
Questions by system
Open the matching page for the full write-up.
General Plumbing
Yes, wherever we reasonably can. Straightforward jobs can be priced up front. For anything hidden behind a wall or under a slab, we assess it first so the scope and cost are clear before we commit.
Yes. Rising water bills, damp patches and dropping pressure usually point to a concealed leak. We locate it, show you what we found, and quote the repair.
Yes. Alongside houses we work on offices, multi-residential, plant rooms and industrial sites — including planned maintenance rather than only breakdowns.
Hot Water Systems
It depends on what the property already has connected, how much space there is, and how much hot water gets used. We will talk through the running costs and give you a straight recommendation rather than an upsell.
Often yes, if it is a common system and we can source it. If the unit has to be ordered we will tell you up front and give you a realistic timeframe.
Yes. Removal and disposal of the old system is part of a replacement, and the site is left clean.
Gas Fitting
Yes. Appliance connections and changeovers are day-to-day work for us, including running a new gas point if the appliance is moving.
We test the installation and isolate section by section to find the source, then quote the repair. If you can smell gas, call 0412 808 356 rather than waiting for a quote.
Yes. Commercial and industrial gas work is part of what we do, alongside residential appliances.
Yes. Gasfitting in WA has to be carried out by a licensed gasfitter, and all of our gas work is.
Backflow Prevention & Testing
Testable devices generally need to be tested every twelve months. If you are unsure when yours was last done, send the address through and we will help sort out where it stands.
Yes. You get the test report for your records and for whoever is asking — a water authority, property manager, insurer or auditor.
We tell you what failed and what it takes to fix it, then quote the repair or replacement. We do not simply hand you a failed report and walk away.
Blocked Drains
Sewage overflow, or a drain that is putting water through the building, is an emergency — call 0412 808 356. A slow sink in office hours can go through the quote form.
We diagnose first. Clearing is often enough. If the pipe is damaged we quote the repair so you are not paying for the same blockage next month.
Yes. Commercial kitchens, workshops and industrial drainage are part of the same plumbing work as houses.
24/7 Emergency Plumber
Yes. We run 24/7 emergency call-outs — the same number, 0412 808 356, day or night, weekends included.
Anything causing damage or making the property unsafe: burst pipes, water through a ceiling, sewage overflow, gas leaks, no water at all, or an urgent fire system fault.
We cover Perth Metro and surrounding areas. Call and tell us the suburb — we will give you a straight answer either way.
Fire Services
Yes. Fire services work is primarily commercial, industrial and multi-residential — offices, plant rooms, warehouses and larger complexes.
Yes. Send us the site details and whatever records you have, and we will pick it up from there and tell you what condition things are actually in.
Yes. Urgent fire work is part of our 24/7 emergency call-out — call 0412 808 356.
Yes. You get records of the work carried out so you can demonstrate the system has been maintained.
Fire Hydrant Systems
Both. Fire protection is a plumbing discipline as much as a safety one — hydrants, pumps, tanks and pipework all have to hold pressure and flow. We cover the lot under one team.
Yes. You get records of the work carried out so you can demonstrate the system has been maintained when someone asks.
Yes. Send the site details and whatever records you have. We will pick it up and tell you what condition things are actually in.
Fire Hose Reels
We maintain, test and repair. If a reel needs work you get a clear scope and price — not a failed tag and a second contractor.
No. Hose reels are first-attack equipment for the people in the building. Hydrants are what the brigade connects to. We service both as part of the same fire services offering.
Yes. Fire services work is primarily commercial, industrial and multi-residential.
Fire Pumpsets
Yes. Plant-room pipework sits with the pumpset. Hydrants and tanks on the same site sit with the same team.
Yes. Send the site details and whatever records you have. We will tell you what condition things are actually in.
Urgent fire work is part of the 24/7 emergency call-out — call 0412 808 356.
Water Storage Tanks
Fire-service supply is the usual reason we are called to a tank. The same plumbing work covers the tank, the outlets and the pipe that leaves it.
Yes. New installation and system upgrades sit alongside maintenance, testing and repairs.
Yes. You get records of the work carried out so you can demonstrate the system has been maintained when someone asks.
Guides you can read through
Guide
What to do before the emergency plumber arrives
If water is going somewhere it should not, or you can smell gas, the fastest thing you can do is limit the damage and ring 0412 808 356. The quote form is for planned work — it does not get anyone into a van.
Guide
Hot water: repair or replace?
No hot water, running lukewarm, or leaking from the unit — the first job is working out whether you are looking at a cheap fix or the end of the unit, and saying so plainly.
Guide
Backflow testing: what property managers actually need
A backflow prevention device stops contaminated water being drawn back into the drinking water supply. The test is only half the job. You need the report, and it needs to be right.
Guide
Choosing a licensed plumber in Perth
A cheap call-out is not a bargain if the gas is unlicensed, the quote was a guess, or nobody answers at 2am. Here is what we would ask if we were booking the work ourselves.